Quick View

Virus & Spyware Removal

• Remove all viruses, spyware, malware, and rootkit
• Repair any operating system issue
• Install Windows and Mac updates
• Apply system tweaks and modifications for better performance
• Test operating system for proper functionality

• Optimize startup and shutdown
• Install Windows and Mac updates
• Improve menu navigation
• Clean up quick launch and taskbar
• Delete temporary files, history, cookies, saved passwords, and web form information
• Removal of unwanted programs

LAN & Wireless Network

• Setup, configure, and secure network
• Safeguard personal information and a secure wireless signal from use by others
• Enable devices to share the internet, files, printers, and other media
• Repair network and internet connectivity

• Transfer of data to a new computer

• Backup critical documents to a media of customer choice

• Configure and assist in creating the first backup

• Additional fee for data over 1TB

• Setup an external drive to automatically backup data

• Recover lost data from HDD, SSD, NVME, USB flash drives, and memory cards
• File system corruptions
• Data accidentally deleted
• Lightly mechanical issues

• Installation of one operating system on a functioning computer
• Install necessary drivers
• Install all critical updates
• The customer must provide the needed Mac OS X disc

Hardware Installation 

• Installation of one internal or external component, such as a graphics card, hard drive, optical drives, and memory modules
• Installation of any included software that is necessary for functionality on one computer

Software Installation 

• Determine computer compatibility for the installation and configuration of one software title
• Creation of desktop icon, start menu, and quick launch bar access
• Install software available updates
• The customer must provide software and license key for installation

Windows 11 Installation

• Installation of one operating system on a functioning computer (Please note when upgrading from Windows 8/10, the hard drive must be formatted to perform a clean installation of Windows 11. This means that all documents, programs, and all data will be lost. It is the customer’s responsibility to back up all data before upgrading to Windows 11. After installation, a free computer checkup will be performed to verify Windows stability. The customer must provide the needed OS disc and license key for installation.)
• Install necessary drivers
• Install all critical updates

Computer Setup Bundle

• Physically set up one PC or Mac computer system, including the monitor, keyboard, mouse, and speakers
• Configure the computer to access an existing Internet account and one existing email account
• Connect and configure one printer, external hard drive, or other external devices
• Installation of one software application of the customer’s choice
• Professionally dress all wires and cables
• External devices and software not included

• Reset passwords for local users, administrators, and domain accounts
• Reset/recover the SYSKEY plaintext password
• Password recovery for Microsoft Office 97 and later
• Recover lost product keys and serial numbers

  Printer Setup 

• Printer setup for a home user
• Troubleshoot printing issue
• Install the necessary drivers and updates

• A connection of one existing and active email account to a computer, tablet, or mobile phone
• Customer must have ALL the required password available

Computer Setup & Tune-Up Package

• Physically set up one PC or Mac computer system, including the monitor, keyboard, mouse, and speakers.
• Perform system updates and improve speed and performance
• Optimize startup and shutdown
• Enable essential security functions, including anti-phishing and pop-up blocking activation in web browsers
• Removal of unwanted programs
• Create desired user accounts (if applicable)
• Test and verify hardware and software functionality
• Professionally dress all wires and cables

• Test hardware for PC, Android, and Mac devices
• Remote diagnostic for PC available
• Customize reports, system snapshots
• Bootable diagnostic support testing for UEFI-based systems with support for 64-bit UEFI secure boot systems

• Install, configure, and troubleshoot ANY or ALL of the applications listed
  • Exchange
  • SQL Server
  • SharePoint
  • IIS
  • Windows Server Backup
• Provide regularly scheduled maintenance that will keep the network and server up-to-date and secure

Operating System Repairs

• The computer will not load the operating system
• Blue screen of death
• Boot errors

• The price of a repair can vary depending on brand, the extent of damage, and the cost of replacement parts

• Professionally erases all stored data from hard drive:
  • Passwords to online sites (banking, social networking) leading to unauthorized access
  • Financial information leading to stolen credit cards
  • Personal information leading to identity theft
  • Email contact lists for email address harvesting
  • Stored license keys for the illegal use of software

• Cracked screens (iPad only)
• Micro-USB port repair
• Manage disk space on smartphones and mobile devices
• The price of repairs can vary depending on brand, the extent of damage, and the cost of replacement parts

• Technical support can change depending on the software vendor, time, and issue.

Managed IT Services

• Endpoint Protection
• Backup and Recovery Service
• Monitor Service
• Asset Tracking Service
• Remote Support